Terms and Conditions of Sale


1- Purpose

These sales conditions aim to define the terms of sale between Biomidi and the customer. For the purposes of these conditions, a customer is any person who orders on the biomidi web sites whether they be an individual or a company. If there are any other arrangements for certain customers, these will be specifically outlined. The customer accepts their own eligibility to enter into contract with Biomidi

We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on the Website.

We sell through this web site to customers in any country apart from USA and Canada

2- Accuracy of Content

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Biomidi disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Biomidi shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website. 

We reserve the right to withdraw any goods from the Website at any time. 

We will not be liable to you or anyone else for withdrawing any goods from the Website

3- Prices

All prices and charges on the Website are shown in Euros.

They exclude any VAT payable and delivery charges.

VAT will be added to invoices for Goods supplied in accordance with rates and legislation in force on the Shipping and Invoice date.

For sales to individuals located in the European Union, the VAT rate will be 19.6 %.

So, for the purpose of sales between Biomidi and companies located in the European Union and who can give their VAT number, no VAT is charged on the transaction

For the purpose of exports between Biomidi and non-member European Union countries, no VAT is charged on the transaction. 

No custom taxes apply within the European Union 

Customs charges may apply if the customer lives outside the European Union. Such charges and any administrative costs are at the expense of the customer. 

We are not responsible for any other importation taxes, sales taxes or charges that may be levied at the delivery destination

Although we endeavour to ensure that all pricing information on the Website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either contact you and ask you whether you wish to continue with the order at the correct price or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.

4- Delivery Charges

Delivery costs are charged according to the weight of the parcel and the delivery country.

4a- European Union countries and Switzerland :
    - if the amount order is superior to 89 € (excl. VAT) : the delivery is free (no freight cost)
    - if the amount order is inferior to 89 € (excl. VAT) : a delivery charge of 8.90 € (excl. VAT) is automatically calculated at the checkout

 

4b- Non European Union countries :
After we receive your order, we will calculate the real freight cost. Then you may receive a mail asking for the payment of an additionnal freight cost. In case you do not agree for this payment, you can ask for the cancellation of your order and we will refund your money.

Once the shipment has been made the delivery charges cannot be refunded.

5- Payment

We accept Visa and Mastercard. Orders will only be processed once authorisation has been received. Biomidi reserves the right to decline an order.

6- Damaged deliveries

If the parcel is damaged, the customer must refuse it and record the details with the carrier. The customer is also entitled to open the parcel in front of the carrier to check its content before signing the carrier's delivery form, any problem with the delivery should be written on the form.

Please note that we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods. In the unlikely event that your product appears lost or is damaged in transit please contact us immediately. We insist you keep the original packing in case you have any reason to return your purchase.

7- Product Guarantee

In the unlikely event that you experience any problems with any product supplied by Biomidi, you should contact us. Then, you can return any item of clothing for exchange or refund provided it is unused and returned in its original packaging and you have the Packing List documentation. This returns policy does not apply to altered, personalised, embroidered or custom-made garments

8- Ownership 

Ownership of goods remains with Biomidi until payment for the goods are received in full.
This does not, however, stop the customer from being responsible for loss or damage to goods once they have been delivered.

9- Cancellation of Order

You have the right to cancel your order within seven working days of receipt of the goods. Where goods are delivered to a third party, you will only be able to exercise this right if you are able to return to us the goods you ordered.

You may return carriage paid any product to us within 7 days of receipt for a refund less original delivery cost and 20% handling fee providing it is unused and with its original packaging and providing our original invoice has been paid.

All returns must be authorised before despatch by telephoning our help desk on 33 5 61 34 07 14 when we will issue a Returns Authorisation number and address to return the product to.

Biomidi cannot accept the return of any product or garment that has been embroidered with a logo or personalised in any other way.

10- Responsibility

Biomidi is freed from its delivery obligations if circumstances are beyond the company's control.

Biomidi refuses responsibility for inappropriate usage of products ordered by the customer

11- Privacy Policy

You are entitled to access computer data about you in our data base. 
In order to exercise this right, you must only contact us by telephone or email and it would be our pleasure to address a copy of your data to you. 

You can check the information we hold about you by emailing us. If you find any inaccuracies we will correct it or delete it as instructed by you

In addition, Biomidi does not pass on any personal information concerning its customers to other companies.
 

12- Force Majeure

Biomidi will not be under any liability whatsoever in the event that Biomidi is prevented or delayed from supplying or making delivery of any goods by any reason or cause beyond the control Biomidi.

13- Biomidi details

Biomidi
35, Avenue Marcel Dassault
31500 Toulouse
France
Tel : 33 5 61 34 07 14
Fax : 33 5 61 34 93 06

SA company with Capital of 42 686 €
RCS Toulouse B 330 914 664
VAT number : FR26330914664

14- Legal Jurisdiction

The contract entered into between the Buyer and the Seller shall be governed by the laws of France and any claim or dispute arising from such contract shall be subject to determination by the courts of Toulouse in France